UK Mainland Delivery Costs.Our delivery costs are very basic, for all orders to the UK mainland we charge flat rate postage of £2.95. No matter how small or large your order is.
You order will be packed and sent out with in 2 Working days. We send most orders with hermes who operate a 3 to 5 working day delivery service - 90% of orders normally arrive in 2-3 days after sending out. If your order has not arrived with in 7 Working Days Please contact us. If you contact us before 7 days have passed there is really nothing we can tell you different from above.
We now have express delivery available on our website and the terms on the express delivery are:-
You place your order today; it will get picked up tomorrow and delivered to you the following day e.g 2 days including dispatch time. Remember that parcels don't get picked up on weekend as these are not working days.
FREE DELIVERYWe now offer free delivery on orders over £75. Free express delivery on orders over £150.
Our customers satisfaction is our primary concern which means if you are dissatisfied with your purchase you can return most items in there original packaging within 14 days of purchase. To arrange a return please email us or use the contact us form on this website, returns and refunds can only be arrange online by email. When returning items to us please get proof of postage or send the item recorded because you are responsible for the item(s) until we have received it / them. We don't refund any delivery costs on returned items unless the item(s) have been damaged in transit or we are at fault e.g. sent wrong item etc.